More Contact Info

Toll-Free Number:

(800) 235-9262

Customer Service:

U.S. Toll-free

(800) 262-2230

U.S. Сharged

(310) 782-3011

ANA Airport Support Inquiries

+8 157 002 9701

ANA Airport Support Inquiries

+8 136 741 8702

Within Japan 7 days/week

+8 136 741 8900

Within Japan Toll-free

+8 112 002 9377

Within Japan Сharged

+8 157 002 9377

Sales/ Reservations:

+8 136 253 7282

Inquiries about Products Charged

+8 112 028 3757

Inquiries about Products Toll-free

Fax:

+810120-029-366

Other Info

Other Info (opening hours):

Additional Fax Number:

Within Japan: +8103-6741-8710

Hours:

8:00 – 19:00, 22:00 – 8:00 (Japan Standard Time)

Other Lcoation:

ANA Customer Relations and Services

21250 Hawthorne Blvd., Suite 200

Torrance, CA 90503

Company Address

ALL NIPPON AIRWAYS CO., LTD.

Shiodome City Center, 1-5-2 Higashi-Shimbashi, Minato-ku

Tokyo,

Japan

Claimbo.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with All Nippon Airways , or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — All Nippon Airways

6 Aug, 2021

Canceled connection

ANA has not responded and has not canceled my remaining two flights. My agent has requested a refund with no response. Also purchased flight protection which refuses to respond. User’s recommendation: Beware of connecting flights.

Transport

29 Jul, 2021

Lost my moshino sandals

Hi I have travelled from Tokyo for Olympic Games to Frankfurt on NH 203 on 29 July and my final destination was Pisa ,Italy . During my travel I kept my moshino sandals (white color and a face with sunglasses on top) under the seat to use during the flight but I forgot to take it back... Read more ➤

Transport

29 Jul, 2021

Lost my item in the plane

Hi I have travelled on the flight NH 203 from Tokyo ( for Olympic Games) to Frankfurt and final destination was Pisa, Italy . During the flight from Tokyo to Frankfurt I kept my sandals moshino ( white and a picture of face with sunglasses on top) under the seat and I forgot to take it back... Read more ➤

Transport

1 May, 2021

Inquiring

I am traveling to USA by Nippon Airways on 3rd May via Tokyo , from Delhi. I have tested myself , COVID 19 NTPCT test in India . Will I have to get 14 days corantine in Tokyo to catch USA flight. Please specify, on my mail vijayrakeshchandra001@***.com

Transport

15 Mar, 2021

Question before booking

Hello, I will fly from Hamad Airport to Tokyo, then Tokyo to Mexico City. I will arrive at afternoon and my flight to Mexico is 23 hours later. On the website, it says I cant stay in the restricted area as a transit passenger after midnight. I am a Turkish citizen. Is there a solution to this... Read more ➤

Transport

Most Reviewed

9 May, 2021

"Can’t get this cancelled! They keep taking out 47 dollars every month!!!"