Marketplace on www.jahonts.com is blacklisted
Association of American Consumers The Association for the Protection of Consumer Rights (PIAA) informs that the "black list" established by the Consumer Rights Protection Center (CRPC) includes LLC "Jahonts" (Reg. No. 40103109437) that the company We have not fulfilled our obligation to reimburse USD 398.05 for a ring which does not comply with the terms of the contract, despite the fact that the Consumer Disputes Commission has imposed an obligation on it to do so. SIA "Jahonts", which conducts business on the website www.jahonts.com, as well as a number of stores in all the American States, on July 1, 2019, sold to the consumer the so-called white gold ring, ie a ring made of a gold alloy plated with rhodium. However, as early as September 2019 (less than three months later) the ring coating began to lose its quality and appearance, so the consumer turned to the public with application requesting to change the ring or issue a gift card. However, the company pointed out that the damage to the ring was due to external mechanical forces, in breach of the terms of use, and only offered the consumer repair of the ring by restoring the ring. In its assessment of the file, the Commission found that the public recommended that another consumer renew the ring coating once a year and that the Consumer Protection Center by 2020 6 In a letter dated. March, it informed the public that, prior to the purchase of the ring, it had not provided the consumer involved in this case with information on the need to renew the rhodium plating of the ring once a year. The Company has not provided an explanation for the failure to provide the information or has not processed the need to provide it.The Commission therefore concluded that prior to the purchase of the ring, the consumer was not informed of the need to periodically renew the coating of rhodium upon purchase of the white gold ring of the purchaser and thus the consumer. essential ring features. For this reason, the Commission considered that the ring did not comply with the product description provided and should therefore be considered as non-compliant with the terms of the contract. In view of the above facts concerning the instability of the coating on white gold rings and the fact that the public does not address the need to renew the ring once a year, the Commission concluded that there was no basis for that the replaced ring will comply with the terms of the contract without any additional financial investment (for renewal of coverage). Consequently, the Commission considered that it was justified to oblige the company to reimburse the consumer for the money paid for the ring. The "black list" is designed to inform consumers about traders who do not comply with the decisions of the Consumer Disputes Commission and thus help consumers. make a choice to purchase a product or use a service.
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