Fraud
Why doesn't a travel company refund? When I applied for a trip to Croatia on 13 July, I did not use it due to the covid-19 epidemic, because I considered that Croatia was a dangerous country to go to at that time. Of course, when contacting the representatives of the tour company, due to the return of the money, the answer was-the trip will take place, the border is not closed, but when returning from Croatia you will have to observe 14 days of isolation. Sorry - isn't this a ban? Can't a person assess their options and state of health?, because there is an epidemic that threatens not only the driver, but also others, and which is rumored in every news, does not this also apply to tour companies that organize excursions? Asked why the deposit was not refunded, explained - that you were paid, but in the case where my ticket is,checks for my unused service, where did the money go? Why the travel company Travell Rsp has its own rules, but does not fulfill its direct obligations. Before the flight, a letter was sent stating that you would be met in Split by a representative of our company, where there is an excursion from az, I am traveling for the first time and I have to get to Split alone, and where is the guarantee that someone will meet me at all? Well, to put it bluntly, "Money is blown in the ass!
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