Update by user Jul 09, 2021 I requested a full refund and told them I never again wish to do business with them again.The company is refusing to do a full refund for a merchandise they never delivered or fulfilled per the online purchase. They are now threatening to charge me undisclosed storage fees, undisclosed shipping fees,...
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I just purchased a 12′ x 10′ motorized awning and upon installing and running the awning got hung up and the center support cradle broke. Can I get a replacement? Jon Stockford 72 Pheasant Run Oakdale, Ct. 06370
I purchased a steam sauna and had it wire by an electrician . It never came on . I contacted Aleko they said they sent a form but I never got it .I called them back again , they said they sent a form . Again I never got it . And again I called they said...
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Ordered sliding gate motor with Solar opening. Never shipped out when promised. Missing items. No instructions to install items. Did not respond to phone calls and e-mail messages. Still trying to resolve issues.!!!!!!! $600 spent – Hoping to dispute and get it back through credit card used. User’s recommendation: Stay Away / Do not deal with this...
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No complaints I called for assistance to connect my wired key pad to motor. Mr .David was professional and knowledgeable of my request. He immediately sent a diagram to make the connections and he highlighted specifically what I needed to follow. Those instructions were easy to follow. I appreciate his expertise and solution to my problem. Long...
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