Refund
Hello, I wanted to order a new home theater Pioneer BCS-424, I entered this model in the search engine www.salidzini.info, which threw the list of prices, the cheapest price for this product was in the online store www.1a.info. I placed an order and after a while I received a call from an employee of this store, who promised that the courier would deliver the product on Friday. Friday came, but I did not receive the promised call from the courier, I called 1a.info to find out when the courier will deliver, to which I replied that this product will unfortunately be on Monday. Monday at At 21:00 in the evening, a DPD courier arrived, who delivered the ordered cinema. Assembling the cinema at first glance, everything seemed ok. The next night my girlfriend asked me if it should be that the rear speaker was not ringing, looking in more detail I concluded that I had purchased a product with a defect. I set aside time at work to return this cinema to this store, I submitted an application for a refund to them and asked me to fill in a deed for submitting the goods to the service. I know that the law returns the money within a month, but I wanted to know if it was possible to speed up the process in any way, to which I was told that the packaging was dirty and in poor condition, which gave them suspicion that the cinema was in poor condition and needed a response. from their service. I always keep the packaging in the perfect condition in which it is delivered to me when shopping in the online store, this employee's comments made me very angry, especially when I saw the floor of the DPD bus where this cinema was located and It probably happens that I am guilty that this product does not work because I am already shopping at www.1a.info, would not have done it would not have been an unnecessary headache for me! Meet, that I have paid 1a.info 242 USD for a product that does not work + for delivery, which in this case was useless! I have bought in many online stores, but www.1a.info for the first time and very likely for the last time.
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