Damaged property, Poor service, misleading customers, poor quality repairs
In the Tele 2 center, the phone is handed over for repair in the MTTC center. I wait 2 weeks. Call to ask for repairs. MTTC center employee's answer, warranty repair denied, repair at his own expense. Main scope of the action. Based on the fact that the phone is with no manufacturer defect - beaten. To my question, does the deed of transfer of acceptance of the telephone mention these defects? And here I am beginning to deceive openly that there are mentioners and what else. I said that definitely those microscrapers will be using the phone, but are there any damage that I am being notified of. The answer is as follows, the master said... I declare that the master is not God, that I refuse the repair and send the phone back to the Tele 2 center,or looking for a normal human solution to damage your phone. The answer will call you back. I wait 10 days, no one calls. Call yourself, start playing football, call there, call here. Call, answers the woman Anita, says that there is no dictation in the office busy callback. Do not call back. The call is not answered again after 3 days. A call from another number is answered. Lying and deception continue. We start talking in legal language. Anita's enlightenment and desire to investigate and find out who is damaged comes into play. I said it was irrelevant to me that it was an internal matter of the company. I am interested in another result. Said in the call back. A miracle happened, I called back and said that the repairs would not be done at my expense. Ok, I gave the green light. Call, come receive. In the evening I went to receive. What do you think? That's not the end of it.The next morning, the phone was again repaired with obvious sensor malfunction (there is a very strong suspicion that the manufacturer's parts are not used in the repair, but their analogues). MTTC replies, the master has not found any damage. :)))))) What good does this cantor say? True, all conflicts here can only be resolved humanely through legal means.
Read more...
