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I’m still waiting for refund because the problem is not from me or the guest the government of the Philippines airport quarantine the guest in the airport, and they can’t came out before 14 days I hope to help to refund the money to me
Agoda has succesfully solved my problem. They were ready to answer on all of my questions and are dedicated to their customers. User’s recommendation: Contact agoda via email.
Booking ID: [protected]. 1 night in Brook Whipper-In Hotel, Oakham 23/24 Aug 2021, quoted on website as costing £73.43, but Agoda took £77.11 from my credit card with no explanation. I want a refund of £3.68. Trivial, but its the principle that counts!
Guten tag, Ich habe soeben eine falsche buchung (nr. [protected]) getätigt, aufgrund eines von agoda vorgeschlagenen buchungsdatums. Dieses hatte ich leider übersehen. Es handelt sich also um einen grundlagenirrtum. Das angebot ist ‘nicht stornierbar’ und es gibt keine möglichkeit das problem zu schildern. Ich bin dankbar um eine kontaktaufnahme auf die in der buchung hinterlegten email-adresse. Besten...
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