More Contact Info

Toll-Free Number:

(855) 893-2888

Customer Service:

(866) 488-8717

Other Info

Other Info (opening hours):

Hours of Operation (CST):

Monday – Friday: 8:00am – 10:00pm

Saturday: 8:00am – 8:00pm

Sunday: 10:00am – 7:00pm

Company Address

955 Kacena Road Suite A

Hiawatha,

United States

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Complaints & Reviews — Affinity Cellular

4 Mar, 2021

Lack of customer service/miscommunication

A couple of weeks ago, I requested a free new phone and plan from Affinity cellular. This was due to an ad I came across on West ways(a reputable AAA magazine). An agent with the company had informed me that the phone I requested has the massive amount of internal storage I was seeking. When the phone... Read more➤

Telecommunications

3 Feb, 2021

Smart phone no use to me..I want to send it back/ How to do that?

the smart phone is not worth having ,,,to hard to use…instructions worthless. COULD NOT EVER READ..TOO BLURY…need one to one to show me how…I did ask person that sets up CC phones..she looked my smart phone..to say it is to hard toO use. keys too sm to use.for me..and so much wrong.. how do I sent it... Read more➤

Telecommunications

2 Feb, 2021

Help completely nil

cannot understand the accent from anyone there and asking for help w pone is impossible to get answer a n they automatically charged for new 4 g flip phones–resent that too poor or nil help–and to port a no , impossible

Telecommunications

14 Oct, 2020

After many many yrs I received a bill called for info was told I used more min.texing I do no never did text the over charge was due to incoming calls what am I suppose to do if telemarketing ect of

I spoke w/Kevin than sup. Didn’t even try to help w/over charge they both must have repeated sorry 20time. I cancelled serves them you people should be ashamed of your self you lost a loyal long time customer! What happen to helping since this has never happen before the only help was I am sorry over ect... Read more➤

Telecommunications

6 Jun, 2020

Need refund from new phone that I returned unused

I was having a problem with my flip phone and called for a new battery. I was told that I would have to buy another phone and I paid 53.49 and was charged this amount on my visa card. When the phone arrived I was not pleased with it and didn’t activate it and returned it asking... Read more➤

Telecommunications