Complaints & Reviews — Affiliated Workers Association [AWA]

Poor service

I bought a Nokia Tele 2 mobile phone. Four days after purchase, I found that the phone was defective and it was not possible to hear the incoming sound. Fee for device repair by asking to replace the device with a new one. For the first time, the change was denied and warranty repairs were performed. After receiving the device after a few days the defect recurred this time I wrote an application to change the phone to a new device, also this time the change was refused was offered only repair, when I went after the device and received it found that the device was not repaired at all, the third time the device was repaired the main board and module, which in my opinion is a serious enough repair to be offered a replacement for a new device instead of a repair. As a result, I have been without a phone for more than two months,and judging by all the repairs, I get a piece of equipment. When talking to the MTTC center, I answer when all questions should be addressed to tele 2, but in a conversation with tele 2 I am told that I should contact the MMTC center with this question. In the end, no one knows anything and the park doesn't answer.