Return of the money that they said they would and you can never know who you are dealing with they put on a different hate every day and a different city. User’s recommendation: FUTURE CUSTOMERS DON’T GO THERE OR YOU WILL GET SCREWED.
Aetna denied paying a claim on a pre-approval I had from them for the submitted service. I called 5 times so far and have gotten the run around from member services, going so far as to tell me to file an appeal. Why should I file an appeal when Aetna approved it in the first place? It...
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I have Aetna Senior Supplement Insurance Plan that I have been paying for monthly since Apr. and to get to anyone with a brain is impossible. User’s recommendation: NEVER, NEVER.
It is amazing how 99% of Medical Insurance companies will cover a Lumbar Disc Replacement Surgery. However, Aetna denies 10/10 submissions for Disc Replacement Surgery. Even though this surgical procedure is FDA approved and has been since 2007. Aetna use to approve this procedure, however, it seems that profits are more important to Aetna than patient care....
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Awful, awful, awful company. Unfortunately, we got stuck with Aetna when my husbands employer switched to these thieves. Getting approval for a medication (on a preferred list) is next to impossible. They claimed they didnt get a prior authorization after a doctor faxed it four times. Then I went ahead and emailed it, and suddenly the fax...
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Non-professional service
Non-professional attitude towards the customer when accepting a tablet for repair does not confirm the existence of a sim card. Unprofessional and non-transparent drafting of the acceptance agreement - the information about the sim card does not differ from the rest of the text. In turn, the information required by the service employee is highlighted. Employee opinion - the tablet was not damaged, but all files have been deleted from it.
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