I just need to change a flight please call me al 760-660-**** (USA) . I have not been able to talk to anybody and I will appreciate it if you call me back.
I fly several times a month back and forth from Mexico City to the U.S. and it is very difficult to get through to reservations. 3 hours wait time. I worked in reservations for a U.S. carrier. Update This time frame was unacceptable. Also, the ticket counter takes too long for a simple boarding pass and bag...
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We purchase tickets last year to fly to Cancun, but due to the virus we could not make it. We contacted the airline last year about the situation we were told that we can reschedule for a later date. We are having a hard time rescheduling our tickets due to your airline. I was told I had...
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I always get a certificate for my dog when I travel this time the Vet said it the rules was changed no need a certificate to travel to Mexico I called Aeroméxico and paid the fee for pet in cabin when I arrived to the, Airport they said couldn’t travel with my pet because I need her...
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Dear Team, Our traveler lost her bag TKT-00648******** Reference Number TXANX7,kindly assist in relocating the bag. Bag Tag Number:AM923314 PERSONAL DETAILS:THOMASPANG INITIALS:LT REFERENCE NUMBER:JFKAM24487 FILE CREATION:CAIRO. FLIGHT DETAILS:AM 402/31 MAR ROUTING:MEX/JFK/CAI
