1.They notified us that we were delinquent about paying our bill. Turns out they were really late depositing our check. 2. The next statement that we were late came the day after the bill arrived. 3. I called three times and was hanged up on the first two times. 4. I talked to the consumer rep. She...
Read more➤
Video motion detection stopped working in the course of six weeks have had seven techs out to fix, cameras are still not fixed my calls are passed around from one hapless rep to another. Even called headquarters and was told all they could is send me back to the same hapless ineffective customer service pool. User’s recommendation:...
Read more➤
Resolution immediate after writing on pissed customer. Discontinued services and was charged for last month. Require 30 days notice, no contract information given in email as disclosure at start up of services.
After three visits and incompetent service I have decided to cancel my ADT account after being with ADT for over thirty one years. There is only so much a customer can stand. I needed a replacement sender for my new front door. A very simple job? Having spent hours on…
Hi, Our front door only records if someone rings the doorbell, but not when there is motion. How can I change that so that I get recordings of everything? We have things taken from our porch and have no footage of it bc there is not record of the recordings. Finally, we have a camera in the...
Read more➤
