Quality of Service
I would like others not to "fall "by choosing Phoenix as their tour operator. We decided to go to France by bus this summer - it was complete butter! Guide Marija provided quite useless information (United States has some difficulties for her), the program was ill-considered - now it is not worth driving the nth kilometer, and then 45 minutes to see Luxembourg or Antwerp (just a lot of time was spent exploring these cities). Impression of guides - limited and arrogant. Yes, and then its collective purchase of tickets - for example, buying a ticket for an adult costs USD 9, -for a group - USD 7, - per person, but we were charged USD 12 per person at the beginning of the trip (to be cheaper? and faster). Bad business - profit USD 5, - per person. Yes, and then you still had to pay for breakfast (although it was included in the program). But that would still be a trifle compared to the last hotel in Poland (Paradise). I had never seen anything like it before! Part of the group was divided - suffocated rooms in the basement, terrible and smelly bed linen, used soap in the showers - the people were in shock! BEWARE of the travel company FENIKSS! (Yes, travel is also sold through other agencies.)
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