More Contact Info

Customer Service:

English

(925) 359-2579

French and Spanish

(925) 359-2582

German

(925) 359-2581

Italian

(925) 359-2580

Japanese

(925) 206-3124

Spanish

(925) 206-3123

Customer Service Number:

(925) 206-3122

Dutch

Other Info

Other Info (opening hours):

Call Us

7:00am – 12:00am EST

Company Address

Abercrombie and Fitch Co.

6301 Fitch Path

New Albany,

United States

Claimbo.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Abercrombie and Fitch , or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — Abercrombie and Fitch

14 Nov, 2019

IMMEDIATELY WRITE DOWN the Customer Service Agents name when they answer the phone

I had the worst customer service experiences in my life. I ordered a girls sweatshirt online in October for pick up. It somehow got lost at FedEx. I called many time inquiring about it. Finally, one of the many customer service reps I spoke to reordered me another sweatshirt at zero charges since I already paid the... Read more➤

Footwear and Clothing

11 Oct, 2019

Why can’t they send out an E-Gift card?

I ordered a $50 E-Gift card on 10/5. They said at order time I would get it on 10/6. On 10/7 I emailed customer service to ask about my order since I hadn’t received it. I received a response that it was still being processed, and they would email me once they emailed the e-card. On 10/8... Read more➤

Footwear and Clothing

Most Reviewed

9 Aug, 2021

"Cancelled???"
Offerup