42nd Street Photo



42nd Street Photo
42nd Street Photo
378 5th Avenue ( between 35th and 36th St. ), New York, NY, 10018
Phone: (888) 810-4242
Web: https://www.42photo.com

Category: Photography

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Complaints & Reviews — 42nd Street Photo

Ordered a camera from 42 Street Photo online. After waiting over 4 days with no shipment notice (they claim to ship within 48 hours) and after sending a follow-up email asking why it hadn’t shipped, to which nobody responded (they claim to respond within 24 hours, and they didn’t), I cancelled my order via email. Amazingly they… Read more➤

Update by user Apr 02, 2019 I did receive the camera, nearly a week after the order. I finally got through to customer service and the item was shipped overnight UPS. Mike at 42nd Street Photo expedited the order and didn’t try to up-sell me or offer the “U.S.” model for a higher price. Low…

Update by user Oct 30, 2018 the general manager called explained the situation and promised to refund the disputed $100 charge Update by user Oct 30, 2018 after talking with general manager he refunded the $100 disputed charge. he explained that they have over 300 employees and tyat he would do his best to stop what happened…

Update by user Oct 11, 2018 I received a call form 42nd St Photo today (10/6/18) and the representative was very apologetic, sincerely apologetic and offered to refund the purchase price and a returned label for the defective camera as I requested. I must say it was redressing to get such concern, genuine concern for a company…. Read more➤

let’s be very clear, this company engages in consumer fraud. I ordered a Nikon d-850 online in response to one of their ads that claimed they had a camera in stock and ready to be shipped. These cameras are tough to come by and I needed one for a job later in the month and rather than… Read more➤

I ordered a sigma lens for $1499. I ordered a Hoya lens kit for $279. I have an email receipt to show this. I received a call from Adam telling me that the Hoya lens that was a pop up accessory on your site with my lens would not fit. He said he will do a “bundle”… Read more➤

Update by user May 17, 2018 They refunded the camera, the cost of sending it back and the cost of having it checked. Update by user May 17, 2018 After I sent the camera to them they refunded me the camera and the cost of sending it and the pre-sale check. Original review posted by user Apr… Read more➤

I ordered a Nikon D750 camera. I was so happy. Then, the dreadful reverse bait call came in. The man first used gray market method. Telling me that the camera was not a domestic version. Blah blah blah… Then, he went for the kill. He flatly announced all that all 42…

DON’T buy from 42nd St Photo. I agree with the previous negative comments. Do not trust the positive comments probably written by the Store themselves. My personal experience was I ordered a camera online, the next few days they keep calling you to buy warranty or have…

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