I bought a pool from DiscountPoolsDirect, the package arrived pretty quickly - less than a week. The pool itself looked good not particularly different in appearance from the pools that I had seen before. We used it for several days and everything was in order - my children enjoyed the "water procedures" even I climbed in to cool off for a while. Problems began when water began to seep through a small hole (initially it was not there). I checked all the things that could spoil the material of the pool .. everything was in order with the toys - ordinary plastic and rubber without sharp shapes .. in the end it turned out that the pool most likely pierced the bracelet on my daughter's hand. This is a perfectly small bracelet, made mostly of wood and with one small piece of metal - not sharp. In general, now water is leaking from the pool, and the delivery service is in no hurry to pick up the pool for repair or replacement. They explain that this is "not an insured event", but I still have hope to settle everything. I hope for a good ending, while I do not put any rating.
8 Jun, 2023 → by katz
Support is not in a hurry to guarantee
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