28 Jun, 2021 → by ClaimboUser224857
3 month old tv
2
My 3 month old Sony TV will not work, there is power but that is it. I contacted Sony and they said they will send someone out to look at it, then another 2 weeks to get the parts. Sony would not answer my questions. This is a $1, 000 TV that is no more than 3 months old. I asked to speak to a supervisor and they would not transfer me. I asked about the warranty and they said they will continue to replace parts till the TV is fixed. That does not give us any reassurance when this problem will be resolved or if it will be. Like i said earlier in my complaint, this TV is no more than 3 months old and our only TV.