25 Feb, 2021 → by ClaimboUser416496
Lab tech did not want to draw the amount of blood ordered and left out some labs that were order.
1
I went to a quest lab to have my labs done. I had a very tall order of labs requested by my physician. It was recommended that I split them up in two days. So half of my labs were drawn on January 31, 2021. I made an appointment at another quest lab location( East 36thSt, NY, NY) to have the rest drawn. When I told the lab staff there that I'm here to do the second part which was highlighted, She rudely and loudly stated, "I'm not doing this" after she saw the amount of labs to be drawn. She told me I would have to go back to the lab I had it drawn at initially. I was so disappointed that I was refused service by the staff. However, I went back to the Quest lab I had the first set of labs drawn on January 6, 2021. Even more disappointing is all the labs were not drawn. I didn't even know that until I had a follow up visit with my doctor. This is the worst lab ever, I would never go back. I consider labs very important and should not be carefully reviewed so none is missed. A missed lab can cost someone's life. I will go back to the lab I used to go to. In addition, I made a complaint to the Quest labs but received no response. So frustrating! Never again.