On 3/14/21 I lost internet and cable services. On 3/16/21, an optimum contractor came to fix situation. I told him the panel is on the side of house and I went inside. Within minutes, there were mini explosions (power surges) coming from television, or router or light fixtures. It happened so quickly. I ran outside and the contractor was holding the green ground wire saying something about a short. When he left, I had no heat, unable to turn the television on to hook up DVD, no internet, no refrigerator. We had no previous indicators of a power surge prior to the optimum contractor came. The next day, the optimum team captain came and fixed the cable but could not fix the internet because of destroyed router.