I seem to have not had a pleasant experience as yet regarding the defective shoes I have. My husband bought my (expensive)shoes on 10 December 2020. As I was still wearing my old pair I did not start wearing my new shoes until late in the year, hardly worn the right side heel support gave away. The shoes were bought online from Sportsman's Warehouse but they are saying the warranty is with you and not them. The problem is, shoes that cost R2400 surely is not meant to last less than 9 months hardly worn? I have always bough New Balance and still have my previous versions but this matter has convinced me otherwise.