I am complaining about a Holiday I booked to Pakistan the agent firstly said it is free cancellation and free change if red list is not lifted we booked 3 tickets totaling to £1058.00, now we cannot travel due to red list not being removed and I've now got to pay a further £675. I understand my daughter will be 2 at the age of travel after July but we are getting charged a further £135 per person for the change and another £400+ for a child seat 2yr old this is based on lies and fraudulent ticket booking. The agent now has gone back on his word and now decided to explain everything correctly when they know they have my. Money they now have the cheek to advise its £250 cancellation charge. This is such a scam shambolic company taking PLS money lying to people, I will take this further.