I submitted my mortgage application assistance on February 4th and since then no one contacted me regarding my application, I called few time and they said someone will contact me but it never happened, it's been already one month since I submitted my application, I was waiting for them to call to discuss my options but no one did, and I checked my account online today and my application status suddenly disappeared, it's really frustrating, I was hoping to do loan modification to lower my payment since I lost my job, my name Rula Odeh loan number [protected]