I accepted charges when the service was completed and even tipped then days later the charges were doubled. They said it was a long grass fee but my grass was not over the 6 inches and I was charged 100% more. The photos provided are not an accurate representation and the final photos aren't of the same area he claimes were high. I initially gave him a 5 star review before I knew how badly he messed up my property (yes this is my fault, stupid of me for being trusting). This man destroyed 5 of my plants, 2 in the backyard and 3 in the front. He tried saying my grass was long by showing a photo of my bushes which yes I needed to weed but had no part of the lawn. I wanted an explanation about how they could charge 100% more and the customer service guy Aldwin just said the charges won't be reversed and the tip wouldn't be removed. I am disgusted by the both the customer service and the lawnmower. They said it took him time to complete the mowing, yes of course it did I watched him take a ton of breaks and barely spend time cutting. He creeped me out asi saw him just walking around my property not mowing or doing anything else.