My name is toby. I had an appointment yesterday 4/7/2021. I went for hair color. The beautician name was (cloe) in Gastonia nc. My hair was already blond, I went for a frost color. It took approx. one hour to wrap. Which was ok. She left the color in my hair approximately 2hrs. It fried my hair. It's so damaged it's going to take months to get it back healthy. On the board it had a list of prices. Partial color 63.00. I had to pay ninety dollars. That was with no trim or blow drying. Which was my choice. I let my hair dry natural. I got their at 2:30 and finished up at 6:30. She left me sitting there, while she done another ladies hair. I was so upset it made me cry. When I left salon I brushed my hair and realized my hair was braking. I run my fingers through it as small amounts was coming out. I've been trying to call the lady over it. But no answer. Mailbox full want answer phone. I feel like they should give back my money plus some supplies to help my hair. I didn't set their for four hours for her to fry my hair. I've left message with corporate office. Waiting to hear something. I wouldn't advise anyone that has their hair colored blond to go their for a frost or a color of blonde. The color came out ok. But my hair is so damaging that I'm so stressed out. Toby