My name is Kemoria Fofanah. I went to the dentist on 10.05.20 & 10.12.20 for a checkup and ended up having to get my teeth cleaned and cavities filled. The first time i paid 398.20 & the second time i paid 64 with my discovery benefits card. Now the website needed me to upload the receipt and i did but it keeps getting denied over and over. I called customer service, they said its because the receipt doesn't list exactly what i got done. So i went back to my dentist to get paperwork showing what i got done and summited it to the customer service email. Woke up this morning with an email stating the receipt is denied again. I am limited on time but this is very frustrating and if i don't get the correct receipt approved, i will have to pay in full out of pocket and that's not fair if i have insurance. I am totally regretting even going to the dentist. Today is Saturday, now i have to wait until Monday until customer service is open, to speck to somebody to see why i got denied AGAIN.