I am still getting billed 85.00 per patient scheduled even when a patient puts the WRONG INSURANCE INFORMATION. Why is that our responsibility? The patient listed her insurance wrong and NOW I HAVE TO PAY?! This system is NOT USER FRIENDLY FOR THE DOCTORS!!! I had also suggested that you install a way that patients cannot complete scheduling appointments without insurance information for clinics to verify. Rep for ZocDoc said it couldn't be done, why? I get the feeling that all ZocDoc wants is to collect monies without truly earning it. No one can help me on the phone. No one can give me a phone number to call and speak with someone direct. No one is available UNLESS ITS TO TAKE MONIES FROM NEW CLIENTS!!! I can provide proof of the insurances being OUT OF NETWORK to support my claim. THE PERSON WHO WAS RESPONSIBLE HELP ME SIGN UP IS NO LONGER AVAILABLE!!! REALLY NEED SOMEONE TO LOOK INTO THIS COMPANY!!!