1 Jul, 2021 → by ClaimboUser521506
Wirex app theft of funds and account issues
1
I have been trying to contact wirex regarding access to my account but I have not been able to get any replies. The app needed updating and has since been stuck in a loop saying checking verification and the verification complete. Then loops back again. My card was closed with no apparent reason or any advance notice and then says to order new card which also sends the loop back around. No complaints or emails have been answered and after further research I find the Internet is inundated with the same complaints and threats of legal action. I am 15000 usd down right now and I am not leaving it stolen by wirex with out repercussions to them to avoid the same thing continuing to new future customers. Can you assist me please in anyway.