18 Feb, 2021 → by ClaimboUser163193
Leather sofabed
1
I ordered a Tianna queen sofa bed on 11/12/20. I received several tentative dates for delivery. I received a confirmed date for delivery on 2/16/21, between 1pm to 5pm. I made several calls to estimated delivery time. After 5pm I was to the ETA was 6pm, then 7pm. I called again and received a guarantee of 7:30m delivery. I made a final call at 8pm, was told the driver went home. I called again the morning of 2/17/21. and was advised that the sofabed. Went back to the warehouse for a different delivery date. Wayfair has done nothing to correct this problem. I am extremely unhappy with this company. I made over 10 purchases over a 3 month period. I want to return every item because of what transpired with the most important purchase from Wayfair