25 Mar, 2021 → by ClaimboUser734667
Delivery of an order

1

On February 12, 2021 I ordered a California King size iron bed. That order was delivered to their delivery partner's warehouse within 3 days. Since that time, my scheduled delivery date has been bumped four times. We have been rescheduled for April 8th, however I have no confidence whatsoever in that actually occurring as they have repeatedly cancelled our deliveries the day before said delivery. I have offered to go to their warehouse for pick up, but have been denied due to COVID concerns. I have offered to have them set it outside of their warehouse, we'll wear masks and come pick it up. But that request was quickly denied. My mattress is sitting on the floor awaiting the arrival of this bed. I know there has to be a solution to this issue. I will admit that we live rurally, but that should not be an excuse for repeated cancellations.
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