My account was closed by the issuers which is fine but since December of 2019 I have been paying on my account which had a balance of $450 I just went through my statements the balance went up(doubled) without a purchase and since then. Also all payments that have been made since Jan of 2020 have made on time and the balance continues to grow. So for about a year and a half I have been paying monthly payments and the balance never goes down. What is going on with this company and the customers accounts it closed that's were in good standing. How do I get this looked at. It's on my credit as a closed account with a balance but I pay and balance never goes down