8 May, 2021 → by ClaimboUser827147
BBQ and Island
1
Ordered a BBQ and Island and said would be delivered between April 21-April 28th. Received an email that is was back-ordered and will come May 5-12th. Received an email and text that it's on the way will be at my house Saturday, May 8th between 7-5p.m. Great get the backyard all ready for the delivery. The truck arrives at around 1 p.m. and the driver says can't get it off the truck. It weighs too much. NOW is that my problem the customer... I looked at him and I said why? He said two trucks loaded it it's too big and weighs too much for his truck to unload it. NOW TELL me why is he even here to deliver since he can't. Asked me if I want to cancel. I told him NO...I already paid for it and find that it has gone up in price. on Wayfair. What is going on do they want me to cancel since they can now get more money for the BBQ. I still don't have my BBQ and don't know when they will come back and deliver what I already paid for. BEWARE OF WAYFAIR