On more than one occasion the app said my prescription was ready. I get to the pharmacy and they say "I don't have anything for you" and they give me a partial refill because it shows it was filled when I ordered the refill. I haven't picked it up yet! They don't understand their own system and they are astoundingly incompetent and I'm tired of being told my medication is ready when it's not. Sometimes they send it to another store when it should stay where it is and I have to drive 70 miles to get my medicine. This is obnoxious, unnecessary, and unacceptable. For this company'a motto to be "happy and healthy" I assure you I am neither because of the idiocy of the staff