1 Jan, 2018 → by ClaimboUser604473
wrongfully demanding payment
1
UseNeXT customer number 9791352 In the beginning of October 2015 I signed up to UseNeXT and cancelled my subscription prior to the 14 day free trial ended. I heard nothing and then €95.35 EUR was taken directly out of my Paypal account. I lodged a claim with Paypal and explained the above, Paypal refunded my money. Then UseNeXT again took that amount out of my Paypal account! I had to file another claim! I explained everything again and Paypal refunded me. NOW UseNeXT sent me a warning email and a postal letter stating I owe them €106.35 EUR. I have contacted them with the above information, and they are still demanding this money I do not owe them! I am very stressed out about this and do not know what to do Now they are demanding EUR176.55