22 Jul, 2021 → by ClaimboUser361289
Incorrect billing on account

1

I have been trying to get my billing sorted with Telkom for over a year now. I eventually reached a supervisor called Bulelwa Msila who promised that she would sort it out. She just started to ignore me eventually. When I did get hold of her again I asked her for the email of her manager Siyabulela Gunya. After 6 follow up mails I still have no response. Telkom over billed me since Feb 2020 and since then have been suspending my account due to no payment. I have paid what I needed to pay them and even more. Telkom owes me about R4600 but they are just too incompetent to sort out my query.
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