I bought four blouses and returned three of them. I have not received a refund for the three blouses I have returned. First of all the black sweater type long sleeved blouse with a ruffle at the neck didn't look like the picture in the ad. The ruffle was shorter and didn't look as nice as the picture. the white and black pockadot shirt in the ad looked like it was made our of cotton and the bow was much bigger than the bow on the shirt I received. The ad photo looked like it was made from a completely didn't fabric. The third shirt I returned wasn't constructed very well. All three fell below my expectations for each shirt.