We purchased this new refrigerator in September 2019. In February 2021 the cooler fan went bad, I called Sears direct and placed an order for a new cooler fan assemble at a cost of $70.00 so I could have our repairman fix this problem. I was notified by email that this part had been back ordered and would not ship for a month and would ship on March 24, 2021. I took additional steps and purchase a used refrigerator for the garage knowing that daily visits to the grocery store would not be a good idea with the Covid pandemic happening. I was notified again in March that this part was still on back order and would ship April 2021, again notified this part was still on back order and would ship May 2021, and again notified by email that this part would ship June 2021. I AM STILL WAITING ON THIS PART. Unfortunately the used refrigerator I purchased to live through this nightmare is now going bad and I am stuck with 2 appliances are that are completely useless! My recommendation to anyone purchasing appliances from Sears, DON'T!