I have been calling and emailing Safeco for 4 months to cancel a policy. I cannot get a real human on the phone. I am constantly transferred and hung up on. I do not own the vehicles on my policy anymore. I moved and when I tried to transfer to a new agent, I got put in a Direct Access black hole. I cannot talk to anyone because I am not an agent. I have called repeatedly every phone number I can find and I am still paying for insurance on vehicles I don't own. I will close my bank account to stop the automatic withdrawals. This has been a nightmare.