We purchased our living room set on 11/07/2030. The sectional, chair and a half, side tables, rug and ottoman were delivered on the correct day. The legs on the furniture are plastic. During the building process which takes place in your living room, the ottoman was broken. They said they would get us a new one out asap. A couple of months and a ton of phone calls later, we get a new ottoman. We knew the coffee table was back ordered. Today, I take my third day off to get this furniture and these guys are slapping this table together on the back of the truck. They bring it in, put it on the floor, snap a picture and leave. I sit down and examine the table and surprise, the bottom piece is ruined, they messed it up putting it together and the laminate is ruined. I've had enough. I want something done about this and not just a new coffee table. We paid 3280 for furniture that should be picked up off the side of the road for free and we've lost money staying home for two extra deliveries, now it will be three. I will be going to our local store in Greenville where we bought this mess and see the manager and I will be posting on the BBB site. I have never experienced this level of incompetence. These are delivery guys, they are obviously not trained to assemble furniture. And if I had wanted do it yourself furniture I would have ordered from IKEA. And, yes Rooms To Go I have contacted customer service and of course as usual I am awaiting a call back.