Josh, I bought a two piece leather set and three piece table set. The only reason I purchased these items because I was told if we purchased them with the additional warranty that if anything should happen to the furniture it would be covered. I was even told to get the additional coverage because I was told if something happened to one piece, both pieces would be replaced. But that is not the case. The tables rusted within 6 months of purchased. When Called I was told it wasn't covered because it was normal wear and tear. Really! Very poor quality. The only reason I bought the dual recliners because of the warranty. I knew that eventually that something would happen. They came out and said they would replace the electric units, only to find out that it's not covered. The lady who sold us the set said that if the furniture was scratched or damaged by pen marks. Any damage would be covered. That was why I purchased the furniture and the warranty. How many people are you guys tricking into buying a bogus warranty? The date of purchase was 1/20/19 and the order number is [protected]. They came out on 4/28/21 for the work done on the extended warranty but no work was ever done. I even contacted Integra but they couldn't do anything because of what you guys consider defective vs wear and tear. The recliner on the left is stuck in a position where you can't even sit comfortably. The wire is frayed, I was unable to add the picture. Today the electrical box got hot and the right side recliner would not work. I unplugged it for two hours and plugged it in and it worked. The cord is a fire hazard. I don't have invoices or any emails. Every thing has been done over the phone.