17 Sep, 2021 → by ClaimboUser186988
Promise made for some pillows when I purchased my sofa
3
I purchased a Dual Power Reclining Sofa on 9/4/2021. SKU 1105827. I was told it would be delivered on 9/8/2021. When I did not get a text I looked at my paperwork and it said the 15th. I was told my sofa would come with 2 pillows that was on the sofa without a price tag. The sale person Carlesha Anderson stated to my niece and I, if not those pillows you will get pillows to match your sofa. When the sofa arrived, I had no pillows. I called and Carlesha who asked me to come and get them. She asked the lady supervisor how she should proceed and the lady stated the sofa does not come with pillows. This was a training issue to me and a waste of my gas and time. Order # [protected]. My name is Vanessa Hines. Phone: [protected]. The store phone # [protected].