I stay at riu las americas from July 16-21 I paid for the penthouse with hot tub room 714 to be exact. My stay started off good and declined quickly. From security and maintenance banging in my door at 3am shining a flash light in my face and barging in and turning off the water to my hot tube and never fixing it to the toilet than ran all night and and the ticking fan. The ac cutting out multiple time a night and the utter rudeness and care free attitude of the front desk staff. It was supposed to be a 30th birthday to remember and turned out to be one I soon hope to forget