I have been charged for services I have not used since February 12, 2021. This is regarding the Lee Park location in Dallas Texas. Since then have been in contact with the community manager and one other person who 1st told us they would look into it and offer credit, then told us maybe the credit would only be for two months and finally that we would not be getting credit at all THEN charged us several late fees and the regular rate. To try and save the business relationship I have been trying to transfer for several months to a different location in Dallas. I have emails, recorded calls. I have asked for several conference calls to explain the charges from the Lee Park location and they lie. I asked to send an email regarding the charges and they tell me to submit a help desk ticket. Well after you submit a help desk ticket they take another 14 days to respond and now you have another invoice and another late fee to contend with. The helpdesk gives you a random excuse and simply blows you off. These people are the worst relationship for nonprofits as you cannot justify the costs and billing to your board of directors or grantees. Still nothing...