TICKET NOT CLOSED# Another day had passed. This is Third Ticket raised. PM210712001165 & PM210713000922. I received a call yesterday and was told to call hotline for pick-up. I called [protected] and was told that I wasn't supposed to call this number. So pissed up. Fine, she said will get back to me. Well, as expected there is no return call nor pick-up of course. I paid on 3rd July, arrange for first pick up 7 July 2021. It didn't shown up. Waited and waited, the next arrangement on 12, 13, 14… sitting right next to the window, peeping outside from window as if waiting for big parcel coming. Unable to select anything, only to reschedule today and tomorrow and the following. My customer so pissed up with me because of you.