3 Mar, 2021 → by ClaimboUser311189
3008 bodywork damage to new car (9888 LFG)

1

I purchased a 3008 from Auto Rallye in Madrid in July last year. I noticed damage to the roof within a few days of getting the car home. (see picture) The dealer refused to help and I was referred to Peugeot in Menorca, where I live. They tried to tell me that the damage was caused by an impact to the rear of the roof and would not repair the car under the warranty. This was both impossible and insulting and I have a letter from another garage here stating that this damage could not have been caused by me. It is a bump (raised section) above the interior mirror assembly. I have raised my complaint with Peugeot before as well as Consumo, but Auto Rallye are refusing to cooperate! How can they ignore a complaint? I have spent many hours complaining and nearly 700 Euros to get the roof repaired. My email address is: [protected]@orbex.co.uk
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