extended warranty and repairs

/ 17 reviews

26 Apr, 2021 → by ClaimboUser889904

I purchased a whirlpool washing machine in 2012 with an extended warranty. The machine broke and I called PC Richards to schedule an appointment. PC Richards farmed out the service call to LOCAL REPAIR FACILITY. PC Richards cannot tell me when the parts will arrive, who is making the repair and how long I have to wait. I have a repair # from Dan Marc Appliances # 961485. I have a service call #[protected]-0002 from PC Richards. Have become very dissatisfied with them

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