23 Nov, 2020 → by ClaimboUser211609
PatPat app deducted money but never placed an order for me so I’m charged for nothing in return!
*SOLVED
1
As a new member, I tried placing an order through PatPat app on 11/23/2020. I used a new member coupon code for 5% off which is valid for 11/23 through 12/23. The App took me to paypal screen for processing transaction and when I processed the transaction, it took me back to PatPat app which said the coupon is not valid and just didn't place any order. If the coupon wasn't valid, why did the App even took me on PayPal processing screen at the first place. If they didn't place an order then why did they charge me for that? They deducted 35.48 USD from my account for no order. I don't want to pay anything that I'm not going to get. I'm attaching screenshots for reference ( one confirming that there is no order in progress on my PatPat app and another to confirm that PatPat charged me money for no order placed). I also tried contacting PatPat but haven't heard back anything yet. Please help me get my money back! Thanks in advance!