This is a FILTHY place. I dont mind staying at old properties but this place is DISGUSTING!! The worst I have EVER!!! rented. Dried blood on one of the two bed pillowcases, toothpaste in an uncleaned sink, stained and dirty bed comforter, stained and dirty broken room chair, and flies. There are NO COVID cleaning protocols being done here and we are in a GLOBAL PANDEMIC!!! False advertising- a non smoking property and our room was clearly an active smoking room, the pictures online are a NOT what we rented. Immediately checked out, asked for a refund, told to call manager In the morning. On my third attempt to speak to the manager he was very rude and stated no refunds bc he could not do a refund which we all know is just not true. He hung up on me 2 times and did not want to discuss any of my concerns. My bad for not checking reviews but i have NEVER had this experience before when staying at any older establishment nor dealt with any manager like this fellow. Orbitz and Red Lion should be ashamed and embarrassed to be affiliated with this establishment and continue to allow guests to rent this property considering the HUGE number of disgusting reviews and the managers unwillingness to provide refunds when clearly the client/property "contract" is broken bc the property is more concerned with sticking it to the unknowing guest and has made out like bandits doing this over and over. I want my money back AND for Orbitz to stop allowing this property to rent on your online platform. This has been going on LONG ENOUGH!!! Check your own reviews and you can see this for yourself. I have filed a complaint with the Better Business Burea, Red Lion who this property is franchised, with, and now with you. This owner needs to be stopped renting to travelers who do not know the seriousness of just how DISGUSTING of a place this is OR at the minimum refund travelers money when the room is unacceptable to the traveler. He is using the Orbitz platform and refund policy against the same people Orbitz needs to make money itself. After this experience I started calling directly the hotel brands I wanted to stay with to book rooms for the rest of my trip. I am not sure I will be using Orbitz again if you continue to allow this property to rent on your platform. Justis Smith Orbitz confirmation #58926sc005451