1 Jan, 2018 → by ClaimboUser919500
sizing and after sales service
1
Hi The company has serious problem with the sizes. Im normally a stable size 52. I was however not able to get the size 52 above my hips (also when I loosened all). I then ordered a size 56. This was however a normal size 56, wherefore way too big. Company promised me to send a size 54. However its now out of stock and will not be replaced (likely due to sizing issues). Company states its all my fault and that they have done a big effort in terms of emailing me. I believed that having correspondence with customers were part of the after sales service an onliner needed to provide when goods are not living up to expectations! I have wasted Euro 52 on freight (non reimbursed delivery costs and costs on returning parcels) and I have no products. be aware!