7 Jul, 2021 → by ClaimboUser77148
I took a sim contract with mondo prior to renewing my contract I was misled

1

I had a telkom Sim contract which I was paying R70 for all the benefits I was getting, which were 500MB all network data, 1500 MB whatsapp data and 3000 telkom to telkom minutes. A month before my contract end I got a call for renewal and I asked if the benefits will change or stay the same since I was told that they no longer offer the R70 contract now it's R99. I was informed that I will continue getting all the benefits I was getting the only difference is that they will add 15 minutes for all networks. But to my surprise when my benefits were loaded I found different things, my benefits we reduced but the money went to R99. I called mondo and since they said they are doing investigation, till now nothing and they said it only takes 48 hrs. My names Lebogang Chaka ID Number :- [protected] Case number :-RCO126265
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