Good day, I had a contract with MTN and I have cancelled this account for 3 times already. I am now in the process of a home loan and was denied upon application due to the fact that MTN has blacklisted me. The stores refuse to help me, because they don't deal with cancelation. I am always revered to head office that assures me every time that my contract is cancelled, and every time it's an outstanding amount that they compel me to pay, call them back to confirm proof of payment, then they assured me that the contract is cancelled. This is the worst service ever, it cost me money and now I am black listed unfairly. My credit score is a joke because of this. It's been 3 months, MTN acknowledged that they blacklisted me unfairly, but do they do anything after that no! They don't respond to anything!!! I have attached the recording to prove that I have cancelled the account. Confirmation of cancelation RECODING (AUD-[protected]-WA0006): 21:49 -28:25 min on recording Please advise on how to clear my name, I have given up with MTN. Please also find the attached correspondence MY PERSONAL MTN CONTRACT NUMBER: [protected] My contact cell number: [protected] Yours faithfully, Johaness Seerane [protected]